
Contact Us
Email us for fastest response to your questions since we have
limited phone availability. We reply to emails from 9am to 5pm EST.
Read
Testimonials on our service
Customer Service
Questions on new or existing orders, shipping status, problems, changes, etc.
*Please include your full name and phone number within the email.
Email us at Order.Info@ RockwellNutrition.com
(you'll need to copy & paste address and remove the blank space. This is to
prevent us from getting spam.) or call us
Toll Free: 1.866.757.4500 x701
This is NOT the email address to ask the
nutritionist a question. Read below...
Nutritional Guidance
Do you have questions on supplements, which ones we recommend for you, how to take them, interactions, or want a
consultation?
We provide quick or in-depth consultations by email or phone, and 15
minutes of FREE nutritional guidance per person on our products as time allows
between paid consults. Yet, due to our high volume of demand, paying for a
consultation will guarantee that you receive priority care, quick response time,
and in-depth answers.
WHO Qualifies to Receive our Nutritional
Guidance?
The free mini consults are reserved for our existing clients or new
clients who intend to purchase from us. Please read more on our
Consultations
page.
You do NOT qualify for free support from us if you are purchasing your
supplements from another health care practitioner. You will need to direct your
questions to them and not us since you are under their care. We are NOT the
manufacturer of any supplements we carry. We are a nutritionist support centered
business.
I Am Qualified. How Do I Contact You?
For your free initial 15 minutes, please call us 1.866.757.4500 x705
or email us your question to MyNutritionist@
RockwellNutrition.com (copy & paste address and remove the blank
space. This is to prevent getting spam.)
When will the Nutritionist reply?
The nutritionist will return your call or email between 10am-6pm EST
Monday - Thursday and Friday 10 - 1pm.
How Long Can I Speak to the Nutritionist?
Your free phone conversation with the nutritionist is strictly
limited to 15 minutes or less and should focus on product questions and
guidance. Yet, you may prepay for a consultation available in 15 min. increments
to discuss your diet or other health issues. Thank you for your understanding!
Toll Free: 866.757.4500 ext 705
*FSA Reimbursement* - As a service to our paying clients with flexible
spending accounts, we will provide a letter of medical necessity for our clients
who need certain supplements to improve their health conditions. Some flexible
spending accounts will allow you to claim them if your supplements are medically
necessary. Please inquire with our nutritionist if this would help you afford
the supplements you need.
**NOTICE**
Since we do not know everything about your medical history and medications,
please consult with your health care practitioner before implementing any new
protocols and supplements. The info you receive from the nutritionist is not
intended to replace medical advice by your doctor. Also, be advised that
although standard email communication is relatively secure, it does not comply
with HIPPA Regulations. Any private medical information potentially might be at
risk.
Thank you for contacting us at RockwellNutrition.com!
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